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The Boutique: How to Start, Scale, and Sell a Professional Services Firm (Hardcover)
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Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30Days (Paperback)
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The Future Is Here (Paperback)
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Competing Against Luck: The Story of Innovation and Customer Choice (Hardcover)
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Legendary Service: The Key Is to Care (Hardcover)
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Sales People Think They Know Everything: (Proven Strategies to Put More Money in Your Pocket Tomorrow!) (Paperback)
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Hardcover)
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The Surprise Restaurant Manager (Paperback)
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The Prosperous Hotelier: A Guide to Hotel Financial Literacy for the Hospitality Professional (Hardcover)
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Profit First for Microgyms (Paperback)
By John Briggs
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Kind Of Person (Paperback)
By Nicole Block
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Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped (Hardcover)
By Dean Budnick, Josh Baron
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The Service Organization: How to Deliver and Lead Successful Services, Sustainably (Paperback)
By Kate Tarling
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Waymish: Why Are You Making It So Hard for me to give you my money? (Paperback)
By Ray Considine, Ted Cohn, Chris Considine
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Inside the Magic Kingdom (Hardcover)
By Tom K. Connellan
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Get Clients Now! (Tm): A 28-Day Marketing Program for Professionals, Consultants, and Coaches (Paperback)
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The Business of Child Care: Management and Financial Strategies (Paperback)
By Gail H. Jack
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The Monocle Guide to Shops, Kiosks and Markets (Hardcover)
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What Rich Clients Want: (But Won't Tell You) (Hardcover)
By Nathan Foy
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The E-Myth Optometrist (Hardcover)
By Michael E. Gerber, Od Riley F. Uglum (Joint Author)
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Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society (Paperback)
By Toshiaki Kurokawa
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Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business (Paperback)
By Wolfgang Ulaga, Christian Kowalkowski
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Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans (Paperback)
By Jim Knight
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The Prosperous Hotelier: A Guide to Hotel Financial Literacy for the Hospitality Professional (Paperback)
By David Lund, David Michael Moore (Illustrator)
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The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture (Paperback)
By Karl W. Palachuk
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The Strategic Alliances Fieldbook: The Art of Agile Alliances (Paperback)
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Profiles in Excellence: Utility Chief Customer Officers (Hardcover)
By Penni McLean-Conner
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Preparing for Success in Healthcare Information and Management Systems: The Cahims Review Guide (Himss Book) (Paperback)
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Designing Service Processes to Unlock Value, Third Edition (Paperback)
By Joy M. Field
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Wellness, Wellplayed: The Power of a Playlist (Paperback)
By Jennifer Buchanan
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The Right Way of Death: Restoring the American Funeral Business to Its True Calling (Hardcover)
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They Serve Like We Lead: How to take care of your people, so they take care of your customers (Paperback)
By Monique Richardson
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The General Theory of the Translation Company (Paperback)
By Renato Beninatto, Tucker Johnson
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Hospitable Healthcare: Just What the Patient Ordered! (Hardcover)
By Stowe Shoemaker, Ph.D, Peter Yesawich, Ph.D
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Student Workbook for Milady Standard Foundations (Paperback)
By Milady
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From Beauty to Business: The Guaranteed Strategy to Building, Running, and Growing a Successful Beauty Business (Hardcover)
By Kiyah Wright, Shirley Neal (With)
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Exam Review for Milady Standard Cosmetology (Paperback)
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Exploration of Emerging Source Markets in the Hospitality Sector (Hardcover)
By Sunil Kabia
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Shadow Work: The Unpaid, Unseen Jobs That Fill Your Day (Hardcover)
By Craig Lambert
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The Gold Standard: Giving Your Customers What They Didn't Know They Wanted (Hardcover)
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The Million Dollar Barber (Paperback)
By Raymond M. Patterson
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Child Care Business Success: Create your positive, productive and profitable child care business! (Paperback)
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Healthcare Supply Chain Management: Basic Concepts and Principles (Paperback)
By Hokey Min
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The Future of Work: How Artificial Intelligence Can Augment Human Capabilities (Paperback)
By Yassi Moghaddam, Heather Yurko, Haluk Demirkan
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The Subscription Boom: Why an Old Business Model Is the Future of Commerce (Hardcover)
By Adam Levinter
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Spin the Bottle Service: Hospitality in the Age of AI (Paperback)
By Kirsten Moxness, Paul Moxness, Katherine Guntner (Editor)
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Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Paperback)
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New Service Modalities for Restaurants (Hardcover)
By Merly Fiscal Arjona
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